We have worked with many types of businesses, providing a full range of support and development. On numerous occassions, IDS has been allowed to provide these companies service just because of our philosophy and fact that we are so dedicated to problem solving and setting up procedures and systems to prevent failures and problems.

It all starts with our first meeting.

RE/MAX Premier – A Real Estate Broker Owner of one of Northern Virginia’s Top Real Estate agencies. With top ranking in the Mid Atlantic Region and ranking wit in the top 150 Nationwide.

"As Broker Owner of RE/MAX Premier, my goal is to provide the best possible solutions and technical support to my offices and to my agents. We require that edge and personal service and problem solving that IDS provides. I have been using Impact Design Solutions for about 3 years; with excellent performance … a solid resource…I have been able to totally rely on their technical forward thinking and personal service.

They have a great team and I recommend all of their services to any business.

Tom Donegan
Broker Owner RE/MAX Premier
Fairfax Virginia

Loudoun Stairs - A manufacturer of wooden stairs and railings for homes and ranked as number one in the Northern Virginia Area. Loudoun Stairs is dedicated to providing first-rate manufacturing and installation of wooden stairs ranging from squared off stairs to circular high-end stairs to homebuilders like Pulte, Toll Brothers, and other Home Builders in Northern Virginia .

“As Senior Contract Manager, it is important for my staff to have reliable stable workstations and servers. I have been impressed with your style and technology skills as they have helped us eliminate problems before they occur and were instrumental in getting our network and computer systems stabilized. Impact Design Solutions has been there to provide top notch on site service and support for the day-to-day management and monitoring. Thanks again for the continued support.”

Nancy Helmke.
Loudoun Stairs, Inc.
Purceville Virginia

Tom Helmke and the team of experts at Impact Design Solutions are a winning choice. Cutting edge applications, customer focus, accessability, and a fun to work with team have made our relationship with IDS an enjoyable and productive experience. They continue to provide vital support for our IT and Web needs, both operationally and for our marketing strategy.

We highly recommend them to organizations wanting to improve quality and profitability. They are superb!

Dr Fran O'Neal
Center for Leadership and Strategy Implementation, LLC
Chantilly, Virginia

KeyTitle – A Law Firm with home offices and Broadband Connections.

Initially, the home office computers required wireless solutions. Other technology support professionals attempted and failed at the complex networking requirements. John had received a good recommendation for IDS and gave us a call. We set the systems up and were able to achieve reliable network connections with a high level of wireless security.

Further, the home offices computers systems had out-of-date system patches and virus updates. These issues were causing problems and would ultimately lead to additional failures. After we implemented client firewalls, anti-spam and antivirus, the systems are now totally stable and will be monitored for problems and issues with 3 month follow ups to ensure a stable operational environment.

“IDS is very professional and enthusiastic and an asset to any business”

Kathy O'Neal - RE/MAX Premier - A Realestate Agent serving the Northern Virginia Area

Tom Helmke and the team at IDS are a winning choice. Cutting edge applications, customer focus, accessibility, and a fun to work with team have made our relationship with Impact Design an enjoyable and productive experience. They continue to provide vital support for our IT and Internet needs, both operationally and for our marketing stratey. We highly recommend them to organizations wanting to improve quality and profitability. They are superb!

Kathy O'Neal
The Kathy O'Neal Team
RE/MAX Premier Real Estate
Fairfax, Virginia

Universal Debit & Credit – A Point of Sales & ATM Equipment Sales and Service organization dedicated to providing the best quality and service and the number one Independent Sales Organization for National Credit Processor (NPC). UDC has offices on the east coast from Florida to Maine with their main office located in Chantilly, Virginia with over 150 employees and sales professionals.

-----

Please Let this letter serve as a letter of recommendation for Tom Helmke/Impact Design Solutions. Mr Helmke and his staff has been Universal's contracted IT source since 1997 and they have become essential members of our staff.

IDS developed a custom database / retrieval system for our ATM processing business that contiues to work flawlessly today. He also developed and provided all hardware for our telemarketing system that is used daily at Universal. All support required is handled promptly and professionally.

Universal Debit & Credit Corporation, maintains a staff of over 100 and offices in Baltimore MD, Charleston SC, Ft. Myers FL and Lake Mary FL. Mr Helmke provides all computer support nessary to tie our offices through its networked system. This support includes our Internet connection, email system, data base systems, hardware, maintenance and security, as well as all help desk issues.

Mr. Helmke has been working with Universal for almost 8 years and we highly recommend him to offer such support to others.

Sincerely,
Vicki D. Hooper
Universal Debit & Credit - Comptroller
Virginia